Please allow 3-5 business days, excluding weekends and holidays, to process your order. In cases of high-volume order seasons, processing may take longer. Processing time does not include shipping time. Shipping is an additional 3-5 business days once your order is processed. See our store policies page.

Unfortunately, no. Due to the spread of communicable viruses and diseases in the US and abroad, all sales are final. We do not accept returns, so please ensure you choose the correct product, size, and color if applicable at checkout. If you receive a defected or incorrect product, please send a message via our contact page and you will receive a response within 24/48 hours to rectify the issue.

We are not responsible for lost or stolen packages once they are shipped and updated with a tracking number to show successful delivery to the address entered at checkout. Please check the tracking number with USPS, especially if your package was over $100 as your package included Priority Mail insurance. If your order was never received and we do not show it was delivered, we will resend at no cost to the customer. Please message us via our contact page if your order was never received and you do not have a tracking number via email.

Please note: We will not immediately respond to messages via DM on social media.

If your order is "returned to sender" due to an incomplete or incorrect address that you entered at checkout, you will be charged an additional shipping fee via invoice to have it resent to you. Please double check that your address is correct when placing your order on the checkout page. You may send a message to us via our contact page or via our chat feature to have your incorrect mailing address or email corrected. If your order has not yet been processed within 3-5 days after order placed, it will be sent with no additional charge.